1. Scope
These General Terms and Conditions (“Terms”) govern all offers, contracts, and services provided by Quasars Enterprises GmbH, Zug, Switzerland (“Quasars Enterprises”, “we”) to its clients (“Client”). Deviating terms of the Client apply only if expressly agreed in writing.
2. Services
Quasars Enterprises provides IT consulting services in the areas of cloud, network, and infrastructure architecture, including AI infrastructure readiness. The specific scope, deliverables, and timeline of each engagement are defined in a separate written offer, statement of work, or individual agreement, which prevails over these Terms in the event of conflict.
3. Offers and conclusion of contract
Our offers are non-binding unless expressly stated otherwise. A contract is concluded when we confirm an engagement in writing or commence performance of the agreed services.
4. Client cooperation
The Client shall provide, in a timely manner and free of charge, the information, access, systems, and personnel reasonably required for us to perform the services. Delays caused by missing cooperation are not our responsibility.
5. Fees and payment
Unless otherwise agreed, services are charged on a time-and-materials basis at our applicable rates. All fees are exclusive of value added tax (VAT) and out-of-pocket expenses, which are invoiced separately. Invoices are payable within 30 days of the invoice date without deduction.
6. Deadlines
Stated deadlines are estimates unless expressly agreed as binding. Binding deadlines are subject to the timely fulfilment of the Client’s cooperation duties.
7. Confidentiality
Each party shall treat as confidential all non-public information disclosed by the other party in connection with the engagement and use it only for the purpose of performing the contract. This obligation survives the termination of the engagement.
8. Intellectual property
Unless otherwise agreed in writing, work results created specifically for the Client are licensed to the Client for the agreed purpose upon full payment. Pre-existing know-how, methods, tools, and templates remain our property.
9. Warranty and liability
We perform our services with professional care. To the extent permitted by law, our liability is limited to direct damages caused by gross negligence or wilful intent. Liability for indirect or consequential damages, lost profits, or loss of data is excluded. Mandatory statutory liability remains unaffected.
10. Term and termination
Engagements may be terminated as set out in the individual agreement. Both parties retain the right to terminate for good cause without notice.
11. Data protection
We process personal data in accordance with our Privacy Policy and applicable data protection law.
12. Governing law and jurisdiction
These Terms and all engagements are governed by Swiss law, excluding its conflict-of-law rules and the United Nations Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction is Zug, Switzerland, subject to any mandatory statutory place of jurisdiction.
13. Severability
Should any provision of these Terms be or become invalid, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by a valid provision that comes closest to the intended economic purpose.
See also our Imprint and Privacy Policy.